return and exchange policy

Return & Exchange Policy

At YORN, we are committed to customer satisfaction and providing a reliable and comfortable shopping experience.

Customers may request a return or exchange in case of a manufacturing defect within 4 days from the date of receiving the order, provided that:

The product remains in its original condition and unused
The complete original packaging is preserved to ensure acceptance of the request

After receiving and inspecting the product by our team, the refund process will be completed within up to 14 days.

In case of an exchange request, coordination will be made with the customer to send the replacement product based on availability.

Customers are required to contact customer service to initiate a return or exchange request and receive the necessary instructions.

We always strive to provide a service worthy of your trust in YORN and to ensure your complete satisfaction with your experience with us.

How to Request a Return or Exchange

You can contact customer service directly through:

Phone / WhatsApp: +966558000230