Shipping and delivery policy
Shipping & Delivery Policy
At YORN, we are committed to providing a fast and secure shipping experience for all orders within the Kingdom of Saudi Arabia, Gulf countries, and other available shipping destinations.
Shipping Destinations
YORN currently ships to the following countries:
- Saudi Arabia
- United Arab Emirates
- Kuwait
- Qatar
- Bahrain
- Jordan
Available shipping destinations may be updated from time to time.
Shipping Within Saudi Arabia
Available Shipping Carriers
- Aramex
- SMSA
- RedBox
- YORN Express داخل الرياض
Domestic Shipping Fees
- Aramex & SMSA: 24
- RedBox: 12
- YORN Express within Riyadh: 18
All prices are exclusive of VAT.
Free Shipping Within Saudi Arabia
YORN offers free shipping within Saudi Arabia on orders exceeding 259 SAR.
Free shipping is automatically applied to eligible orders based on the available shipping carrier during checkout.
Delivery Time Within Saudi Arabia
- Within Riyadh via YORN Express: within 24 hours
- Other cities across Saudi Arabia: 1 to 4 business days
Delivery time does not include:
- Official holidays
- Seasonal periods
- High-demand and promotional periods
International Shipping
International shipping is available to:
- UAE
- Kuwait
- Qatar
- Bahrain
- Jordan
International Shipping Fees
- 45 for the first 3 kg
- 25 for each additional kilogram
Prices do not include customs duties or taxes that may be imposed by the destination country.
International Delivery Time
Estimated delivery time:
- Approximately 7 to 14 business days
Delivery duration may vary depending on:
- Shipping carrier
- Customs procedures
- Seasons and official holidays
Order Processing
Orders are prepared after successful payment confirmation. Shipment details and tracking numbers will be sent to the customer once the order has been shipped.
Important Notes
- Please ensure the accuracy of the shipping address and phone number before completing the order
- Customers may be contacted to confirm certain orders
- The store reserves the right to delay or cancel orders if there is an issue with shipping or delivery information
Customer Support
For shipping and delivery inquiries, you may contact us through:
Email: [email protected]
Customer Service & WhatsApp: 0558000230
Website: YORN.SA